Ask a Professional Scrum Trainer: Being Effective in The Coaching Stance

There are seemingly countless ways to help agile teams become more effective. At the end of the day though, when it comes to truly unlocking the full potential of an agile team and reaping all the benefits Professional Scrum has to offer, people, teams, and organizations have to embrace new ways of thinking. And if you’re a Scrum Master, Agile Coach, or another type of change agent in an organization, it can be challenging to encourage people on their journey to embrace new ways of thinking and working. Fortunately, we can lean on coaching to aid us in this work. Coaching is a non-directive way of meeting a person where they are on their journey, helping them connect with their existing talent and wisdom, and leading them to find within themselves what it takes to try new things. Additionally, coaching is critical for enabling change and transformation that sticks. The Scrum.org Ask a Professional Scrum Trainer series features Professional Scrum Trainers (PSTs) in a live session, answering your most pressing questions regarding the challenges and situations your Scrum Teams are facing. During this interactive Ask a PST session moderated by Leslie Morse, you will get answers from Professional Scrum Trainers Stephanie Ockerman and Steve Trapps who frequently leverage the coaching stance when working with their clients.